Returns & Exchanges

At Zephta®, we want you to be completely satisfied with your beauty experience. If a product doesn't meet your expectations, you can return or exchange it within 30 days of purchase.

Return Process

• 1.
  Initiate Your Request

  Log into your Zephta account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.

• 2.
  Pack with Care

  Place the items in their original packaging, ensuring all safety seals and protective wraps are intact to qualify for a full refund.

• 3.
  Drop Off Package

  Affix the provided return label to your parcel and drop it off at any authorized courier location or schedule a home pickup.

• 4.
  Quality Inspection & Refund

  Once our beauty specialists verify the returned goods, your refund will be processed back to your original payment method within 5-7 business days.